Future
Tech Systems Respects your privacy
FTS and its
subsidiaries respect your privacy and are committed to protecting it. FTS
provides this Privacy Statement to inform you of our Privacy Policy and
practices and of the choices you can make about the way your information is
collected online and how that information is used. We've structured our
websites so that, in general, you can visit FTS on the Web without identifying
yourself or revealing any personal information. We make this notice readily
available on our home page and at the bottom of every FTS Web page. Some FTS
Web pages are P3P-enabled,
which allows you additional control over your personal information.
Sites
covered by this privacy statement
1.
Types of information we
collect
2.
Children's privacy
3.
How we use your information
4.
Who we share your information with
5.
Your choices
6.
Your privacy preferences
and opting out
7.
Your information and third-party companies
8.
Access to and accuracy of your information
9.
Keeping your information secure
10.
Changes to this Statement
11.
Contacting us
Links to non-FTS websites
The FTS
websites may provide links to third-party websites for your convenience and
information. If you access those links, you will leave the FTS website. FTS
does not control those sites or their privacy practices, which may differ from
FTS. We do not endorse or make any representations about third-party websites.
The personal data you choose to give to unrelated third parties is not covered
by the FTS Privacy Statement. We encourage you to review the privacy policy of
any company before submitting your personal information. Some third-party
companies may choose to share their personal data with FTS that sharing is governed
by that third-party company's privacy policy
1. Types of information we collect
This Privacy Statement covers personal information, non-personal data
collection and aggregate reporting.
·
Personal information
Is
information that is associated with your name or personal identity? FTS uses
personal
Information
to understand better your needs and interests and to provide you with better
service. Once you choose to provide us with personal information, you can be
assured it will be used only to support your customer relationship with FTS. We
take seriously the trust you place in us. FTS will not sell, rent or lease your
personal information to others.
On some FTS websites, you can order products or services, apply for instant
credit, request
Information, subscribes to marketing or support materials, registers
yourself or your FTS products, or applies for a job at FTS. The types of
personal information you provide to us on these pages may include name,
address, phone number, e-mail address, user IDs and passwords, billing and
transaction information, credit card information, contact preferences,
educational and employment background, and job interest data. If you apply for
instant credit, we will ask you to provide additional information such as
salary, social security number and banking information. This information will
be used by our financial services providers in determining whether to extend
you credit.
To personalize our websites, services or communications and improve our
products and services, we may also ask you to provide us with information
regarding your personal or professional interests, demographics, and
experiences with our products or services. Providing this additional
information is optional.
Non-personal information
Is data about
usage and service operation that is not associated with a specific personal identity?
FTS collects and analyzes non-personal information to evaluate how visitors use
the FTS websites.
Non-personal data we collect may include the pages visited on the FTS websites,
unique URLs1
visited within FTS.ca, browser type and IP2
addresses. Most non-personal data is collected via cookies or other analysis
technologies. FTS Web pages use cookies, Web beacons and other technologies for
data analysis and personalization services. FTS also places ads on other
websites that may use cookies. To learn more, read FTS
use of cookies and Web beacons.
2. Children's privacy
FTS is committed to protecting the privacy needs of children and we encourage
parents and guardians to take an active role in their children's online
activities and interests. FTS does not knowingly collect information from
children under the age of 13 and FTS does not target its websites to children
under 13.
3. How we use your information
FTS uses your personal information to provide you with services and to help us
better understand your needs and interests. Specifically, we use your
information to help you complete a transaction or order, to communicate with
you, to provide service and support, to update you on services and benefits, to
personalize promotional offers and to personalize some FTS websites.
Occasionally we may also use your information to contact you for market
research regarding FTS products or services. We will give you the opportunity
to choose your privacy preferences regarding such communications (see section
7, "Your privacy preferences and opting out"). Credit card
information is used only for payment processing and fraud prevention. Sensitive
personal information is collected only to facilitate our financial service
providers' credit decisions and will be shared with them only with your
permission. Credit card information and sensitive personal data are not used
for any other purpose by our financial services providers or FTS and will not
be kept longer than necessary for providing the services, unless you ask us to
retain your credit card information for future purchases.
Personal data collected online may also be combined with information you
provide FTS through other sources such as product registration, call centers or
public events such as trade shows or seminars.
Personal data given to FTS may be transferred across state and country borders
for the purposes of data consolidation, storage and simplified customer
information management.
Non-personal data is aggregated for reporting about FTS website usability,
performance and effectiveness. It is used to improve the customer experience,
usability and site content.
4. Who we share your information with
FTS will not sell, rent or lease your personal information to others. FTS will
not share your personal information with third parties except in responding to
your requests for products or services. Your permission will be requested when
you submit your information. FTS shares customer information across FTS-owned
business entities and companies working on our behalf, but only as described
above in "How we use your information."
FTS contracts with third-party service providers and suppliers to deliver
complete products, services and customer solutions described in "How we
use your information." Suppliers and service providers are required to
keep confidential the information received on behalf of FTS and may not use it
for any purpose other than to carry out the services they are performing for FTS.
These service providers may change or we may contract with additional service
providers to better accommodate our customers. FTS will not share personal
information with any other third parties without your permission, unless
required by law enforcement action, subpoena, or local law.
FTS or its related entities could merge with or be acquired by another business
entity or some or all of their respective assets could be acquired. If such a
combination or acquisition occurs, FTS will make every reasonable effort to
notify you in the event we share with the merging or acquiring entity some or
all of your personal information to continue serving you.
5. Your choices
FTS gives you the choice of receiving a variety of information that complements
our products and services. You can subscribe to receive certain product- and
service-specific information and FTS-wide marketing communications. FTS-wide
communications may include new product information, special offers, or an
invitation to participate in market research. We give you a choice regarding
delivery of HP-wide communications by postal mail, e-mail and telephone. You
can make or change your choices at the data collection point. Please refer to
section 7 for further instructions. We will make every effort to honor your
preferences. This option does not apply to communications for the purpose of
administering order completion, contracts, support, product safety warnings or
driver updates.
6. Your privacy preferences and opting
out
Non-subscription services
FTS will not use your personal information for a different
purpose than the one stated when you provided your data. Examples of unrelated
uses include sending communications about special offers, product information,
and marketing messages.
Subscription services
To opt-out
of receiving communications you have expressly requested (such as e-mail
newsletters, software updates, etc.), use any of the following methods:
- Select the e-mail "opt-out" or
"unsubscribe" link, or follow the opt-out instructions included
in each subscription communication
- Return to the Web page(s) where you originally
registered your preferences and follow the opt-out instructions
- Write to the FTS Privacy Office - be sure to
provide your name, e-mail and postal address, and relevant information
about your FTS subscriptions and registrations
7. Your information and
third-party companies
Certain FTS services are linked with those from unrelated third-party
companies, some which offer you the option to share with both FTS and the third
party personal data you provide. Examples include the ability to register
software products from multiple vendors from a single FTS Web page, to request
communications from FTS marketing or solution partners, or to enable order
completion through a reseller. We will not share your personal information with
those third-party companies unless you make that choice.
8. Access to and accuracy
of your information
FTS strives to keep your personal information accurate. We have implemented
technology, management processes and policies to maintain customer data
accuracy. We will provide you with access to your information, including making
reasonable effort to provide you with online access and the opportunity to
change your information. To protect your privacy and security, we will also
take reasonable steps to verify your identity, such as a password and user ID,
before granting access to your data. Certain areas of Hip’s websites may limit
access to specific individuals through the use of passwords and other personal
identifiers.
The most effective way to view and change your personal information is to
return to the Web page where you originally submitted your data and follow the
instructions on that Web page.
9. Keeping your
information secure
FTS is committed to protecting the information you provide us. To prevent
unauthorized access or disclosure, to maintain data accuracy, and to ensure the
appropriate use of the information, FTS has in place appropriate physical and
managerial procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring
sensitive data such as credit card information. SSL encryption is designed to
make the information unreadable by anyone but us. This security measure is
working when you see either the symbol of an unbroken key or closed lock
(depending on your browser) on the bottom of your browser window.
Credit card numbers are used only for processing payment and are not used for
other purposes. As part of real-time payment processing, FTS subscribes to a
fraud management service. This service gives you and FTS an extra level of
security to guard against credit card fraud to protect your financial data.
10. Changes to this Statement
If there are updates to the terms of FTS Online Privacy Statement, we will post
those changes and update the revision date in this document, so you will always
know what information we collect online, how we use it, and what choices you
have. For material changes to this Statement, FTS will provide notification to
affected customers.
11. Contacting us
We value your opinions. If you have comments or questions about our privacy
policy, please send them to the FTS
Privacy Office or write to us at the following address: Info@future-tech.ca
Use of P3P technology
Protecting your privacy
The
Platform for Privacy Preferences (P3P) is a new privacy technology developed by
the World Wide Web Consortium (W3C). P3P technology can be found within your
Microsoft Internet Explorer 6 (IE6) browser and provides you with the ability
to make more informed choices about the use of your personal information
online. Enabling certain areas of our site with this new technology is another
way that FTS is on the leading edge of protecting your privacy.
Microsoft IE6 is the
first browser to support the new privacy standard. With P3P, you can configure
your browser to automatically detect if a website collects personally
identifiable information, uses that information to create user profiles, or
allows visitors to opt-out of the data collection.
A P3P-enabled browser has
preset options from which you can choose. Or you may customize your setting by
answering questions such as, what kinds of data are you willing to share and
what types of "cookie" files are you willing to accept. As you surf
the Web, the software then determines whether your privacy preferences match a
site's data collection practices.
The P3P-enabled browser
places special emphasis on cookies. A cookie is a piece of text which resides
on your computer's hard drive to allow a Web application to respond to you as
an individual. By gathering and remembering information about your preferences,
the Web application can tailor its operation to your needs, likes and dislikes.
With a P3P-enabled browser, you can make selections based on whether you wish
to accept various types of cookies such as session (temporary), permanent,
within a given domain or outside it (third party), and with or without a
special "P3P compact policy" file. A compact P3P policy describes the
attributes of a given cookie.
At
Ftshopping.ca, for example, we my offer one cookie called "ftshopping.ca"
It is a permanent cookie designed to give those customers who choose to
register with ftshopping.ca a personalized experience, including a greeting and
remembering your shopping cart. Customers can browse with cookies turned off,
but you can purchase only if you accept the cookie.